Payment Policy – Vilasopic

Effective Date: September 12, 2025

At Vilasopic, we are committed to providing you with a secure and seamless shopping experience. This Payment Policy outlines the accepted payment methods, security measures, and terms of payment for purchases made through www.vilasopic.com. By making a purchase, you agree to comply with the terms below. For questions, contact [email protected].

1. Accepted Payment Methods

We accept the following for purchases on our website:

  • Credit & Debit Cards – Visa, MasterCard, American Express, Discover

  • PayPal – A secure and convenient option for customers who prefer PayPal transactions

  • Other Payment Methods – We may also accept gift cards or digital payment options as they become available. Additional methods will be displayed at checkout.

2. Payment Authorization

  • Authorization Hold – Once you submit your order, the total amount (including taxes and shipping) is pre-authorized by your payment provider to ensure validity.

  • Payment Capture – Payment is captured and processed once your order is ready for fulfillment. If there’s any issue with payment (expired card, insufficient funds, etc.), we’ll notify you and place your order on hold until resolved.

3. Payment Security

We take the security of your personal and financial information seriously:

  • SSL Encryption – We use Secure Socket Layer (SSL) technology to encrypt your payment details during transactions.

  • Trusted Processors – Payments are handled by trusted processors such as PayPal and Stripe, which follow strict security protocols.

  • PCI Compliance – We maintain compliance with the Payment Card Industry Data Security Standards (PCI DSS) to protect your credit card and personal data.

4. Sales Tax

  • Tax Calculation – Sales tax is applied based on your shipping address and local tax rates. The total tax will be calculated and displayed at checkout.

  • Tax Exemptions – If you qualify for tax exemptions, contact us before completing your purchase with the necessary documentation.

5. Order Total

Your order total includes:

  • Product Price – The cost of selected products

  • Sales Tax – Based on your location

  • Shipping Fees – Determined by your selected shipping method and destination

The total amount will be clearly displayed on the checkout page before you complete payment.

6. Currency

All transactions on Vilasopic are processed in U.S. Dollars (USD). International shoppers should note that their card issuer may charge foreign transaction or currency conversion fees based on its policies.

7. Payment Disputes & Chargebacks

If you dispute a charge or initiate a chargeback through your payment provider, Vilasopic reserves the right to cancel your order, suspend your account, or take other appropriate action, including legal measures to recover owed funds. We encourage you to contact us first to resolve any payment issues promptly.

8. Order Confirmation & Invoice

Once your payment is successfully processed, you will receive an Order Confirmation email with:

  • Order number

  • Products purchased

  • Total price (including taxes and shipping)

  • Shipping information

You may also request a digital invoice by emailing [email protected].

9. Payment Errors

If you experience issues during payment (declined payment, incorrect billing details, etc.):

  • Verify your billing information, including billing address and contact details

  • Ensure your payment method is active and has sufficient funds

  • Contact your payment provider if issues persist, or reach out to us at [email protected]

10. Payment Terms & Fraud Prevention

To protect against fraudulent transactions, we reserve the right to cancel or reject any order suspected of fraud. We may request additional verification, such as a valid ID or proof of address, for suspicious orders.

11. Payment Refunds

If you’re entitled to a refund (due to a return, cancellation, or damaged product):

  • Refunds will be processed to the original payment method within 5–7 business days, depending on your provider.

  • Partial Refunds may be issued for returning only part of an order.

12. Contact Us

If you have questions about our payment methods, security, or need assistance with your payment, contact:

Vilasopic
13112 Co 6-75 Rd, Edon, Ohio
📞 (419) 485-4708
✉️ [email protected]
🌐 www.vilasopic.com

Thank you for choosing Vilasopic, your trusted source for premium fruits and spices online. We’re committed to making every payment secure and every checkout seamless.